How to Select a Dependable IP Telephony System There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. Nonetheless, not each quality IP phone equipment is ideal for your company, and thus, be sure to examine your own communication specifications, needed features, and even your finances before choosing your system. Here are some issues it makes sense to consider when choosing your PBX telephone system for business communications: Number of Staff
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The number of people that will be using your office telephone system has a bearing on your final choice. Every PBX phone type and system has a minimum and maximum number of users allowed. You could identify one system that comes with numerous plans within the allowed range of users, for example one to five users or up to 100 users. Extensive systems with capabilities for up to thousands of users are also available.
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Supported Features On top of the essential features that every IP telephone equipment has by default, there are numerous other capabilities crucial to enterprise applications that differ from brand to brand. It’s such extra features that you may want to pay attention to when choosing your office telephone system. For example, the customizable auto attendant feature is vital when you need to be able to serve a high volume of inbound calls without overstretching your support personnel or leaving your callers disappointed. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Transcription of voicemail to email, call routing, on hold music, and video/voice conferencing are also essential capabilities. Simplicity In case you’re not willing to spend on long-term IT personnel as well training employees for the configuration, management, and maintenance of a complicated PBX system for your office phone, a hosted system that’s easy for your staff to learn makes more sense. You can assess the simplicity of any IP PBX system from different angles, for example, is it easy to set it up via an online portal to address your business communication needs? How easy is it to personalize the system around your specific communication patterns, both internally as well as externally? System Costs IP telephone systems are associated with purchase, use, and maintenance costs, so always consider your budget . In case you’re having the equipment onsite, meaning that you’ll not only own but also maintain it, expect higher costs. In contrast, equipment that your IP PBX provider owns does not need you to buy or maintain it. IP telephony Abu Dhabi businesses rely on every day can certainly introduce efficiencies in the way you communicate.